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Mat Friedman

Customer Success Manager, Usabilla

Mat Friedman

Mat is a former DJ who went from entertaining audiences to Usabilla where he helps enterprise companies improve their digital customer experience. His passion for learning and his entrepreneurial spirit led him to start Usabilla Academy, their eLearning program he built from the ground up. In addition to overseeing Usabilla Academy, Mat is a Customer Success Manager who is at the helm of the relationships with some of Usabilla’s most notable customers including MailChimp, Crocs, Sleep Number, and Aeroméxico. Despite being new to L&D, the Usabilla Academy team were a finalist for the Best Extended Enterprise Training Program Award at DoceboInspire 2018.