Early bird registration closes in

Early bird registration closes in










Thursday, October 11th

8:00 – 9:10

Grand Ballroom East Large

Registration/Networking Breakfast

9:15 – 9:25

Noel Miller
Head of Staff and Office Management, Docebo
Corey Marcel
Senior Director of Sales, Docebo

Grand Ballroom West & Centre

Opening Remarks

9:25 – 9:55

Claudio Erba
CEO and Board Member, Docebo
Fabio Pirovano
Chief Technology Officer, Docebo


Grand Ballroom West & Centre

The future of E-Learning: Docebo's Vision for 2019 and beyond

Docebo is driven by a passion for innovation and prides itself on being the most technology-driven, forward-thinking learning platform on the market. As CEO, Claudio Erba, a passionate futurist, is the driving force that powers Docebo’s technological advances. In this session, he will share insights and his vision for where the e-learning industry is headed in the coming year, and how Docebo is helping to drive the industry forward with its dedication to game-changing technology that drives organizational performance.

9:55 – 10:45

Chester Elton- Speaker at DoceboInspire
Chester Elton
Bestselling Business Author


Grand Ballroom West & Centre

The Best TEAM Wins: The 5 Disciplines of Today’s Most Effective Team Leaders

The Dilemma. The vast majority of employees’ days are now spent working collaboratively, but still, 96 percent of executives cite poor teamwork as the main source of workplace failures in their organizations. It might be the most-pressing question organizations must address: How can managers lead their teams to improved performance given the volatility and challenges we face today.

The Research. Based on an 850,000-person study of the most profitable, innovative work teams, New York Times bestselling author Chester Elton introduces his audiences to the new science of teamwork—helping leaders deal with the increased speed of change in business, global and remote employees, the rise of the Millennials, the need to work more cross-functionally across departments, and more.

The Result. Elton’s research has discovered a set of leadership disciplines that make the biggest difference in building today’s best teams. He helps leaders:

  • Manage to the One—Identify the drivers of each team member for maximum engagement
  • Speed Productivity—Help new people and teams work faster & smarter
    Challenge Everything—Inspire greater innovation through healthy debate
  • Focus on Customers—Build bridges across functions, cultures, and distance

The Audience. Designed for senior leaders and managers (although often tailored to include all employees), Chester Elton has presented The Best Team Wins to corporate audiences and association conferences worldwide

10:45 – 10:55

Corey Marcel
Senior Director of Sales, Docebo

Grand Ballroom West & Centre

Agenda Overview

10:55 – 11:10

Grand Ballroom Foyer

Networking Break

11:15 – 12:30

Massimo Canonico
Director of Solutions Engineering, Docebo
Edward Wilfong
Solutions Engineer, Docebo

Sheraton A/B

Kick Your Learning Strategy Into High Gear

Are you using Docebo, but are looking for new ways to automate your learning process? Are you concerned you’re not using our features to the max? Do you need tools that simplify your learning processes? Docebo’s cloud-based learning platform is ripe with features designed to make your organization’s learning journey as effective and easy as possible. In this session, you’ll hear from key members of the Docebo family about ways you can take full advantage of our platform’s features to help you kick your learning program into a higher gear.

Treion Muller
VP, Digital Learning Solutions, TwentyEighty

Osgoode Ballroom West

Why Video IS King: 10 Ways to Make Videos Work for You and Impress Your Target Market

Unless you’ve been living under a rock, it shouldn’t come as a surprise that video has permeated almost every aspect of our personal and professional lives. Not only do we all consume hours of different types of videos every day, we’ve all become directors, producers, and publishers of them as well. With so much video consumption and development taking place, it’s no wonder that we have learned a lot about what works, what doesn’t, and what consumers of entertaining and informative videos want from this growing delivery channel. In this session you’ll learn…

  • Why video has become king.
  • What consumer viewing behavior is teaching us.
  • The 10 ways you can make videos work for the unique needs of your organization and your viewers.
Laura Goodrich- Speaker at DoceboInspire
Laura Goodrich
Co-Founder, GWT Next

Sheraton Hall C

WORKSHOP: Creating a Mindset for Change

Creating a Mindset for Change Change is inevitable. It’s not only a constant within our personal lives, but a reality within our organizations as well. The problem is this: not everyone is ready for change, and not every organization is ready for it either. Fail to adapt, and stagnation is soon to follow. So, what’s the solution? The answer lies between your ears. Change begins in the mind. Once you and your organization develop a mindset for change, unconscious and reactionary decisions will slowly evolve into creative and intentional decisions. That’s exactly where innovation begins. Join Global Workforce Innovator Laura Goodrich, who has been helping organizations with change for nearly 20 years, as she coaches you on how to develop a Mindset for Change for yourself and your organization. Through an interactive series of microlearning lessons (i.e. bite-sized videos), Goodrich provides the tools needed to create awareness for change and take action. Interested? Join Laura and learn about the inherent nature of change, and build your own Change Toolkit. Learn what is getting in the way of positive change and innovation in your work. Learn how the brain is wired and how to get it working for you and your team. Learn how to create an intentional and disciplined focus on the outcomes that you do want.

Diane Haines
VP of Marketing, OpenSesame

Sheraton Hall E

ROUNDTABLES: Are You Content With Your Content? Create e-Learning That Excites and Engages

Delivering great learning content is a must. As an L&D professional, you invest a lot of time and effort into creating great content to elevate your learners’ experiences. But, what exactly is the key to creating content that engages learners? In this moderated roundtable session, you’ll break into small groups with fellow Docebo customers to share challenges, strategies and success stories, what hasn’t worked and trade ideas on the trends shaping the future of learning content. Best of all, you’ll work with content creation experts and pick their brains for ideas, best practices and trends!

12:30 – 1:30

Grand Ballroom Foyer

Networking Lunch

1:45 – 2:15

Alessio Artuffo
Chief Revenue Officer, Docebo


Grand Ballroom West & Centre

The A-HA moment: How Docebo’s CRO found the intersection between revenue and learning

Among the many challenges L&D pros juggle day-to-day, uncovering the connection between learning and revenue is likely top of mind for many. Indeed, bridging the gap between learning and revenue can prove incredibly fruitful as it relates to the overall success of your organization. Just ask Alessio Artuffo, who has more than 18 years of industry experience doing just that. As the man tasked with leading Docebo’s global sales, Alessio knows a thing or two about what it takes to connect learning and revenue, strategies he brought to life when he was charged with planting Docebo’s roots in North America – an expansion that, in just two years has grown beyond the confines of its four walls (literally). Join Alessio as he uncovers the key to connecting learning to revenue generation, including the strategies he’s used himself to lay the foundation for Docebo’s roots in North America and its growth into the learning technology powerhouse that it is today.

2:15 – 3:00

Chris McRae
Senior Director – Global Customer Success, Docebo
Melvin Prada
Head of Global Customer Success, Docebo
Chan Glazman – Speaker at DoceboInspire
Chan Glazman
Head of Global Implementations, Docebo
Martino Bagini
Chief Operating Officer, Docebo

Grand Ballroom West & Centre

Docebo’s Global Customer Success Organization: Positioning You for Success

Many of you selected Docebo because of our product vision and our position as an emerging market leader. Its a decision you didn’t take lightly and neither do we. We’re in high growth mode, acquiring customers from all over the world who have all played a major role in getting us to where we are today. We’ve had some growing pains along the road, but we are committed to continuing to improve our services each day. Join our Global Customer Success Team Leaders as we discuss our key learnings and the steps we’re taking to provide our customers with a world-class, superior level of customer service support.

3:00 – 4:00

Krittika Vishwanath
Senior Human Rights Education Advisor, Amnesty International
Mazen Jaber – Speaker at DoceboInspire
Mazen Jaber
Human Rights Education Coordinator, Amnesty International
Mat Friedman
Customer Success Manager, Usabilla
James Moncarz – Speaker at DoceboInspire
James Moncarz
VP – Global Partnerships & Channels, Docebo

Osgoode Ballroom West

PANEL: Beyond the Four Walls: Achieve Your External Training Goals

Training is no longer confined to the “four walls” of the organization. Technology has established the foundation businesses need to achieve external training goals by engaging your audiences. Docebo’s Extended Enterprise is helping companies around the world achieve their external training goals, while increasing revenue, decreasing costs and improving productivity. In this session, Docebo customers who have deployed Extended Enterprise will showcase their diverse use cases to not only train and engage external audiences, but also improve learning outcomes, and give you an opportunity to take valuable insights back to your organization to drive the success of your business.

Maggie Bertram- Speaker at DoceboInspire
Maggie Bertram
Instructional Designer, Hubspot
Jo Maitland
Global e-Learning Director, L'Oréal
Jyothi Gaddam
Project Manager, Mary Kay

Sheraton Hall C

Show & Tell! Direct From Docebo Users

Ever wanted to see how other L&D professionals set up their learning platforms, and take a peek at what they look like? If so, this is the session for you! In this show & tell, you’ll see first hand what Docebo customers are doing to leverage our platform in creative and innovative ways to drive the success of their L&D activities. You’ll gather insights related to how our customers are using creativity to make their learning platforms stand out, how they’ve designed their systems to match their company’s branding, and actionable tips and tricks you’re sure to be inspired by.

Ben Eubanks
Principal Analyst, Lighthouse Research

Sheraton Hall A/B

Artificial Intelligence at Work: What Skills Will Tomorrow's Workforce Need?

We hear a lot of hype about artificial intelligence, but what’s the true impact of this cutting-edge technology on the workforce? In this groundbreaking session filled with actionable research and insights, attendees will not only learn about the practical impacts of adopting bots and algorithms in the workplace—they’ll also learn about the key soft skills needed to excel in a more automated world.

4:00 – 4:20

Grand Ballroom Foyer

Networking Break

4:30 – 5:30

Chan Glazman – Speaker at DoceboInspire
Chan Glazman
Head of Global Implementations, Docebo
Katie Bonilla
Senior Solution Deployment Manager, Docebo
Doug McDermott – Speaker at DoceboInspire
Doug McDermott
Leadership & Career Success Officer, First State Bancshares
Jason Sawicki
Senior Project Manager, Starbucks

Sheraton Hall A/B

How to Find Success in Your Implementation

While the development of a strategic e-learning plan is one thing, a successful implementation is another. There’s a load of factors to consider (learning outcomes, technology constraints/opportunities, organizational readiness, etc.), and by nature, adopting new technologies can come with growing pains. Obstacles will surface, but they can be conquered if you’re equipped with the right knowledge. This session will provide you with an in-depth view into:

  • Three diverse e-learning implementation use cases
  • The goals of each implementation scenario
  • The challenges encountered along the way
  • How those challenges were overcome
  • How these customers met their e-learning implementation goals
  • An outline of the resources deployed to make it happen
  • And actionable insights to get you going on your own e-learning implementation
Nancy Foote- Speaker at DoceboInspire
Nancy Foote
Director, Product Management, Thomson Reuters
Sarah Harrison- Speaker at DoceboInspire
Sarah Harrison
Manager, HR Solutions & Service Delivery, Thomson Reuters

Sheraton Hall C

How to Survive Multiple (And Sometimes Difficult) Stakeholders And Priorities

Making a business case for learning might seem simple enough, but effective implementation requires managing a delicate balance between multiple stakeholders and different priorities across the organization. Over 19 years at Thomson Reuters, Nancy Foote has helped with multiple leadership roles, but her current position as a product owner of the company’s enterprise-wide “Project Optimus” is working to consolidate multiple learning management systems into a single platform. In this incredibly useful session, Foote and colleague Sarah Harrison will share the story of their learning journey at Thomson Reuters, how things went off the rails along the way but came out successful on the other side, and how they landed on Docebo. Discussion topics will include how to manage your learning platform as you’re working to meet multiple needs and leadership priorities; how to select your technology provider, reacting effectively to smoke, not just fire; and (most importantly) embracing patience throughout your implementation journey. No matter where you are in your learning journey, this is a session you won’t want to miss.

Charles Jennings
Co-Founder, 70:20:10 Institute
Patrick Veenhoff- Speaker at DoceboInspire
Patrick Veenhoff
Head of Learning & Development, Swisscom Enterprise Customers
Laurent Balague
CEO, Formetris
Oliver Barber
Director of Sales, Docebo

Osgoode Ballroom West

PANEL: Training That Your Learners Will Line Up For

You know it well: getting your learners to complete their training requirements is easier said than done. But more than ever before, it’s critical that organizations establish strategies that enhance their learners’ engagement to drive not only the success of L&D activities but also overall organizational performance. In this panel-style session, you’ll hear from experts who have leaned on incentive tactics to motivate learners, gain visibility into their learning performance, and nurture them along their learning journey to produce exceptional results within or outside the four walls of your business.

7:00 – 11:00

Learning Awards Ceremony and Reception