Docebo Annual Conference

DoceboInspire

September 17-18, 2019, Atlanta, Georgia

Docebo U

SEPTEMBER 16

DoceboInspire – DAY 1

SEPTEMBER 17

DoceboInspire – DAY 2

SEPTEMBER 18

8:00 am – 9:00 am

Networking Breakfast

9:00 am – 9:20 am

Day One Recap

Patrick Holloway
North American Sales Manager, Docebo
Patrick Holloway
North American Sales Manager, Docebo

Patrick has a passion for Learning & Development, coaching sales people, and bringing a new level of energy to any and all situations. As a Sales Manager for Docebo NA, Patrick focuses on driving revenue and creating a world class sales team. Prior to working for Docebo, Patrick was the first sales hire for a SaaS startup in Atlanta called Gather and helped grow that company to over 65 employees and an acquisition. Additionally, Patrick has been a Director of Learning & Development for both Xerox and Gather respectively. When Patrick isn't working, he hosts Pub Trivia and enjoys his weekends with his golden retriever, Henry. Patrick is excited to host Inspire 2019 in Atlanta as it is his hometown!

9:20 am – 9:40 am

State of Affairs: Docebo Today and into the Future

In this session, Alessio Artuffo, CRO at Docebo will paint a picture of where Docebo is today, and where it is going tomorrow. Diving deeper into the state of the business, Docebo’s growth, and its customer expansion, Artuffo will showcase the evolution of the Docebo Learning Platform and the intent of a roadmap designed to change the way people learn.

Alessio Artuffo
Chief Revenue Officer, Docebo
Alessio Artuffo
Chief Revenue Officer, Docebo

Originally from Italy, Alessio Artuffo lives and works in Toronto in Docebo’s Canadian office. Alessio launched Docebo North America's operations in 2013 in Athens, Georgia. As Chief Revenue Officer he is currently responsible for the company's revenues, services and customer success teams. Prior to his current role, Alessio led the Docebo International Sales and Channel organizations, and was previously the US Country Manager at another learning technology provider.

Since early 2000, Alessio has supported high-performing teams at some of the largest Fortune 500 companies worldwide in designing and implementing highly complex online learning solutions. Alessio's main areas of expertise include modern growth approaches for highly performing SaaS businesses, and helping European companies succeed in the North American market.

9:40 am – 10:30 am

Customer Panel: How Companies are using their Learning Platform to have a positive impact on their workforce and society

Indeed, it’s assumed that digital learning at its core serves the learner – and the organization they’re apart of – first. But in some cases, there’s something bigger at work. Digital learning is extending its reach to improve society thanks to the many ways it improves skills related to communication, collaboration and technology. It is creating a smarter working population, one that is technologically well-informed and able to extend the insights derived beyond their learning platform, from within it. Join this exciting customer panel to see how some Docebo customers are extending the impact their learning platform has beyond their learning communities and benefitting society at a larger scale.

Krittika Vishwanath
Senior Human Rights Education Advisor, Amnesty International
Krittika Vishwanath
Senior Human Rights Education Advisor, Amnesty International

Krittika Vishwanath is in the global Human Rights Education Programme at Amnesty International. She manages the Amnesty Human Rights Academy. The Academy provides online and blended learning opportunities for people around the world to equip themselves with knowledge and skills to take action for human rights. Previously, Krittika worked at Amnesty International India as the national HRE Programme Manager. She has also worked in an Indian organisation called IT For Change on areas such as professional development for Teachers, ICTs and the use of open source technologies for teaching and learning. Krittika holds a double Master’s degree in Sociology and Elementary Education.

Meg Catapano
Talent Engagement Officer, Pride Global
Meg Catapano
Talent Engagement Officer, Pride Global

Meg Catapano is the Talent Engagement Officer at Pride Global, within this role Meg oversees the engagement department to ensure events, learning and development programs and talent orientations are providing opportunities for advancement.

Meg Catapano implemented Pride Global's first Learning Management System for their internal population. This work won the 2019 Bronze Brandon Hall Award in the category of 'Excellence in Learning' for 'Best Unique or Innovative Learning and Development Program". This exciting learning program provides opportunities for advancement and provides a positive onboarding and offboarding experience while driving a collaborative learning culture.

Meg Catapano is an avid runner and can be found most weekends with her husband, Joe and son, Brooks on the north shore of Long Island.

Chris McRae
Senior Director – Global Customer Success, Docebo
Chris McRae
Senior Director – Global Customer Success, Docebo

As the Sr. Director of Global Customer Success Chris and his teams ensure that each of our customers have a successful experience with Docebo. Chris brings over 15 years of experience in the Software industry and has led enterprise software delivery projects for ASDA, Wal-Mart, Simon Malls, and many of the top luxury retailers in the world. Chris and his wife recently celebrated the birth of their first child and in his spare time he and his wife enjoy watching college football, attending concerts, cooking, and entertaining friends at their house.

10:30 am – 11:00 am

Networking Break

11:00 am – 11:30 pm

Customer Success Team

At last year’s session, our Customer Success leaders shared some of the challenges we encountered as we balanced our visionary product aspirations with our need to provide a high level of service to our customers. We shared a story of hyper-growth, its rewards and challenges. This year we will continue to share our story in the form of a 2019 recap of the initiatives we have undertaken to continuously improve our service level and service offering to you along with a little sneak peak into 2020.

Chris McRae
Senior Director – Global Customer Success, Docebo
Chris McRae
Senior Director – Global Customer Success, Docebo

As the Sr. Director of Global Customer Success Chris and his teams ensure that each of our customers have a successful experience with Docebo. Chris brings over 15 years of experience in the Software industry and has led enterprise software delivery projects for ASDA, Wal-Mart, Simon Malls, and many of the top luxury retailers in the world. Chris and his wife recently celebrated the birth of their first child and in his spare time he and his wife enjoy watching college football, attending concerts, cooking, and entertaining friends at their house.

11:30 am – 12:00 pm

How Docebo ‘Practices What we Preach’

As a company driven by our ability to support the many ways companies deploy and manage innovative enterprise learning activities, Docebo is committed to ‘practicing what we preach’. That’s why we take the development of our employees so seriously, deploying a number of initiatives internally to not only develop and retain our employees, but get them involved in the learning process as well, while leveraging insights derived from our customers who use the Docebo Learning Platform as a vehicle to bring those activities to life. Join Annamaria Scirè, a Talent Acquisition Manager at Docebo’s Milan office, as she outlines the initiatives Docebo is using internally to bring learning into the everyday work lives of our employees, plus how we’re using our platform to support and have a positive impact in the communities in which our employees live.

Annamaria Scirè
EMEA Talent Acquisition Manager, Docebo
Annamaria Scirè
EMEA Talent Acquisition Manager, Docebo

Annamaria Scirè is EMEA Talent Acquisition Manager and she joined Docebo in 2016. In her role, she is responsible for the hiring and retention management activities, coordinating the offices in the EMEA region.

Before Docebo he gained extensive international experience as finance and HR manager in Italy and UK.

Annamaria Scirè holds a degree in Economics and an Executive MBA from Bocconi University.

12:00 pm – 1:30 pm

Networking Lunch

1:30 pm – 2:15 pm

Product: Making the Most of Docebo Product Communication Channels

I have a product idea, who do I talk to about that? When did this part of the platform change? Where can I find the latest info on Coach & Share updates? All common, fair questions that you as a Docebo client may have on any given day. In this talk, Lindsey deep dives into how to make the most of of the Product Team’s Communication channels, the strives in product listening over the past year, and gives you a sneak peak at the new Docebo Ideas Portal!

Lindsey Davison
Product Communications Manager, Docebo
Lindsey Davison
Product Communications Manager, Docebo

Going on her fourth year with Docebo's Product team, Lindsey is the Product Communications Manager at Docebo, managing the bilateral communication between Docebo's Product Owners and clients or other Docebo teams. She started as a technical writer, spearheading the Knowledge Base efforts, in an office of 35 people when she first joined the company, and now focuses on improving the 120-member Product Team's communication across the board to engage in deeper, more meaningful conversations with the people using Docebo every day.

Thought Leadership: Powering Learning Performance With AI and Personalization

We live in the age of personalization, a reality in which technology has enabled content of all forms to be manipulated and organized to reflect anyone’s tastes. This must-attend talk hosted by Docebo’s Josh Squires, dives deep into the psychology behind our appetites for personalized content and how learning technology is evolving to enable it in a way that produces better learning experiences and outcomes.

Josh Squires
Director of Enteprise Market Solutions, Docebo
Josh Squires
Director of Enteprise Market Solutions, Docebo

Josh Squires is currently working with Docebo to build out and formalize the business process of working with large enterprise accounts from a solution and business standpoint. He spends much of his professional time working with large learning and organizational systems to help them understand their infrastructure requirements from both a technical perspective as well as a pedagogical perspective. Having worked with both small and massive systems, he brings a wealth of experience in business processes, technology, and organizational structure. With his 18 years of experience positioned at the nexus of learning and technology, Josh is constantly looking at ways of accelerating business efficacy and advancement in the learning field.

Panel: Is Formal Learning Still Relevant?

Learning and development (L&D) professionals are facing increasing forces of change, which are shaking up the traditional focus on formal learning. Central to this is a new understanding of the power of social and informal learning that is undoubtedly influencing the role L&D needs to play today. Join fellow L&D pros using social and informal learning to maximize value in their learning activities, and the behavioral changes required to bring that value to life.

Evan Behiel
Training & Development Manager, Cineplex
Evan Behiel
Training & Development Manager, Cineplex

Evan brings over 13 years of experience in L&D and continues to champion the use of a more sophisticated data analytics in order to drive performance at Cineplex. As the Training & Development Manager, he has created a portfolio of learning material and is also the system architect of the company’s learning management system, through Docebo. His proven track record of skilled instructional design brings a creative approach and positive attitude to all of his curricula. Together with his vision and strategic solutions, the Cineplex learning team has won numerous awards including two Brandon Hall Excellence Awards for Best Strategy for a Corporate Learning University in 2017 and for Best Use of a Blended Learning Program in 2018.

Alex Barley
Educational Multimedia Strategist, nCino
Alex Barley
Educational Multimedia Strategist, nCino

Alex Barley is an Educational Multimedia Strategist at nCino, Inc., the worldwide leader in cloud banking. With dual degrees in Marketing and Graphic Design, Alex strategizes and creates E-Learning content for customers around the world. He is currently pursuing a MicroMasters Degree in Instructional Design at the University of Maryland University College. When he’s not at the office, you can find him at the dog park, or at home planning his next vacation.

Jazmin Brown
Director of Curriculum and Communications, Take 5 Oil Change
Jazmin Brown
Director of Curriculum and Communications, Take 5 Oil Change

Jazmin Brown has a hospitality background, having worked in operations and training at major public and private brands, including Landry’s, Denny’s and Bloomin’ Brands. Her experience includes new unit openings, brand acquisition strategy and communication and curriculum development. Jazmin believes a successful leader in training and development must also have a personal passion for learning. Her higher education includes an M.B.A. and Master’s of Entrepreneurship from the University of South Florida and a Master’s of Law from California Southern University. She is an active member in the Association for Talent Development for alignment with current training industry best practices and trends. Jazmin lead the Docebo rollout at Take 5 Oil Change in 2018, helped set up 1 800 Radiator’s version, and is currently assisting with launching the platform at Maaco, Meineke, and the Driven Brands Support Center. She is passionate about designing learning in the lens of the end user.

Ashley Jordan
Senior Customer Success Manager, Docebo
Ashley Jordan
Senior Customer Success Manager, Docebo

Ashley Jordan is a Senior Customer Success Manager at Docebo. In this role, she manages a portfolio of clients to ensure that they define a clear path of success for their learning program by mapping their organizational outcomes to applied data and analytics. Ashley holds a B.A in Spanish and Portuguese and an M.ED in Higher Education from the University of Georgia. Ashley is a life long learner who is passionate about bringing that same curiosity to her everyday work. When not chatting about learning outcomes, you can find Ashley rock climbing, hiking, or exploring analog synthesis.

2:15 pm – 3:00 pm

Product: How to Create The Mobile Learning App You (and Your Learners) Always Wanted

Turn the Go.Learn mobile app into your own learning experience with Mobile Pages. Customize several aspects of the app, such as pages, menus, content, layouts and navigation. Combine Mobile Pages with Docebo’s baseline interface personalization and the Mobile App Publisher to create the learning app you always wanted.

Damiano Colombo
Mobile Accessibility - Business Product Owner, Docebo
Damiano Colombo
Mobile Accessibility - Business Product Owner, Docebo

Immediately after graduating in computer science in 2003, Damiano started programming for every kind of screen-equipped device that fits in a pocket. Starting in 2015, he used his experience to lead coder teams to create modern, reliable, user-centric mobile apps . Since joining Docebo, he has been lovingly following the development of the Go.Learn app, mixing customer needs with the innovative DNA of the company.

Workshop: The Power of AI and your Personal Growth

Artificial Intelligence (AI) has transformed from sci-fi fantasy to business reality. In fact, almost 40% of enterprises have implemented artificial intelligence in some form in the past year, up 270% from four years ago. As solutions have matured, the appetite for smarter, more powerful tools continues to grow – and this is no different in learning and development to support your growth as an L&D professional, but also the learners your role supports.

Peppo Valetto
Al Business Product Owner, Docebo
Peppo Valetto
Al Business Product Owner, Docebo

Peppo worked for most of his life as a researcher in industry and academia, which, admittedly, was almost criminally fun. In 2017, Docebo made him an offer he could not refuse, and he took the lead of the Docebo AI initiative. His responsibility is, simply put, "to change the way people learn through Artificial Intelligence (sounds familiar?), and, in doing that, he is now having more fun than ever before.

Panel: Integrations Show & Tell

People that work well together can achieve much more than a single person. The same goes for a software product. Join this panel session to see why Docebo plays so nicely with other software solutions to multiply its power and functionality, plus some real life examples from Docebo administrators using an integration (or two) alongside their learning platform.

Alberto Contreras
Business Analyst, Latino Tax Professionals
Alberto Contreras
Business Analyst, Latino Tax Professionals

Alberto Contreras, a California State Monterey Bay alumni with an undergraduate degree in Business Administration has worked for Latino Tax Pro (LTP) for a few years, gaining experience in digital marketing, strategic partnerships, and tax law. As a seasoned business analyst, he is passionate about helping out the struggling family in underserved communities by offering them a path to financial success. In addition to LTP, he is also involved in his local community by serving on the school board.

James Leather
Director Service Engineering and Product Management, ASM Assembly Systems
James Leather
Director Service Engineering and Product Management, ASM Assembly Systems

Jim Leather from Manchester England and now based in Munich Germany has been working with the electronic manufacturing business for 27 years of which 24 years has been for ASM Assembly Systems. He has covered multiple positions within operational service and training gaining in depth understanding of the internal and external user requirements. One of his current projects is the implementation of digital Learning for customers and internal users with the challenge to bring “hands on” experience into the virtual world.

Melody Hollis
Learning Development Manager, HCSS
Melody Hollis
Learning Development Manager, HCSS

A Digital Media graduate from the University of Houston (Go Coogs!), Melody Hollis joined HCSS in 2016 as a Digital Marketing Specialist. She was tasked early on with implementing a learning solution for internal and external (customers) learning programs. Equipped with a passion for Instructional Design and Digital Media, she has since completed a Master's in Instructional Design and now leads the Education Services team at HCSS as a Learning Development Manager, while teaching Content Strategy at the University of Houston.

Shaune Peebles
Customer Success Manager, Docebo
Shaune Peebles
Customer Success Manager, Docebo

Shaune Peebles has been with Docebo for nearly two years working with the Customer Success team in Italy. He's spent the majority of his career in education focusing on EdTech and Instructional Design. A small-town Canadian boy, living near Milan and married to an Italian (who he met in China), Shaune speaks three languages, has a cat named Dexter, and takes a passionate learner-centric approach to the management of his clients.

3:00 pm – 3:30 pm

Afternoon Break

3:30 pm – 4:15 pm

Workshop: Building a Certification Program: Creating Consistency in SaaS Product Training

In this workshop, learn how to build a certification program from the ground up from one of the nation’s fastest growing financial technology startups. We’ll help you identify your company’s training audience(s) and which topics those audiences need to master. Then, we’ll teach you how to create a certification program for your product or service that encourages learners to progress, helps you identify top talent and subject matter experts, and continues to drive product adoption and insights.

Adam Ballhaussen
Educational Multimedia Strategist, nCino
Adam Ballhaussen
Educational Multimedia Strategist, nCino

As a self-proclaimed serial hobbyist, Adam has always had trouble finding one passion and sticking to it. From soccer to photography, from a capella to design, his primary interest has simply been pursuing new interests. And yet, despite the additional time, energy, and cost involved in shifting hobbies time and again, the reason for doing so has remained the same – a passion for learning.

This passion for learning manifest itself in his role on the Education Services team at nCino, a financial SaaS company recognized for its success by the likes of Forbes, Inc. Magazine, and Aite Group. As nCino has continued to grow, Adam has helped address the need for a scalable training model, including building a certification program for nearly 20,000 nCino users. In the most recent wave of learning advancements, Adam has served as project manager for his company’s implementation of Docebo in 2019, which replaced Litmos as the company’s LMS this fall.

Panel: Scaling Your Learning Programs to Match the Speed of Growth

No matter how carefully you define your learning needs, they could evolve in ways you may never expect. For this reason, equipping yourself with a scalable learning technology solution is key to keeping the process pain-free, while making sure learners aren’t negatively impacted as your learning project grows, but instead benefit from that growth. Join this panel of seasoned L&D pros to uncover their secrets to achieving learning success at scale and how to design a plan that meets the current and future needs of your business.

Lisa Barsh
National Training Director, Varsity
Lisa Barsh
National Training Director, Varsity

Lisa Barsh is the National Training Director for Varsity All Star Fashion, a division of Varsity Brands, and is celebrating her 30th year with the company. With a degree in Speech Communication from California State University, Long Beach, she immediately started her sales career for Varsity Spirit, the leading global source for all things spirit, including uniform innovation. She quickly established herself as a top producing sales representative selling cheerleading and dance uniforms in the competitive Southern California market and eventually was assigned the company’s largest account. Her sales and management experience paired with her natural ability to see things from each of those perspectives led her to her current training role. She and her team have created a unique training program for Varsity All Star Fashion, supporting new hires, veteran sales reps, managers and internal employees.

Taylor Boykin
Curriculum & Instructional Designer, Take 5 Oil Change
Taylor Boykin
Curriculum & Instructional Designer, Take 5 Oil Change

Taylor Boykin joined Take 5 in 2018. Prior to Take 5, he provided web content for a local law firm. Aside from helping maintain Rally Point, his responsibilities include developing content for new initiatives, mergers and acquisitions, new unit growth, and District Manager training. Taylor graduated Cum Laude from the University of North Carolina at Charlotte, where he studied Philosophy and History.

Gary Jarvis
Head of Digital Learning, Ericsson Learning Services
Gary Jarvis
Head of Digital Learning, Ericsson Learning Services

Gary Jarvis has over 47 year experience in the telecommunications industry, having been bitten by the “learning bug” in the UK, 30 years ago, he has been in the learning business since then. In his role as Head of Digital Learning, Gary is responsible for the end to end delivery of on-line learning to Ericsson’s customers around the world. He is based in Melbourne Australia. When not hard at work, spends his time with his wife, 3 children & 7 ½ grandchildren. The rest of the time watching Australian rules football.

Melvin Prada
Head of Global Customer Success, Docebo
Melvin Prada
Head of Global Customer Success, Docebo

At Docebo, Melvin is inspired by our client's success and passionate about helping organizations receive value throughout their Customer Journey. He is responsible for the retention, client advocacy, expansion and CS operations of our Global CSM and CSS teams. Melvin is also a retired tennis player and coach. He played under a full scholarship in college and followed to play professionally. His passion for numbers, people, developing others, and education prompt him to switch careers in 2013, working on companies turnaround management projects that involved software implementation. He joined Docebo in October of 2015 as one of the first customer success team members then. His hobbies are spending time with his family, cars, heading to the lake, reading and Orange Theory.

4:15 pm – 5:00 pm

Workshop: 5 Features You Might Not Know Exist, but Should be Using

Scott Peacock (Solutions Consultant) and Edward Wilfong (Sales Engineer) have seen it all (and been asked about it all) when it comes to how Docebo can deliver unique solutions to complex L&D-related problems. Join them as they walk you through five of their favourite (and most interesting) solutions deployments (and the problems solved), including real-life case studies and recorded video demos.

Scott Peacock
Solutions Consultant, Docebo
Scott Peacock
Solutions Consultant, Docebo

Scott Peacock is a Solutions Consultant with Docebo and has been working in the software technology space since 2011. Scott's experience with APIs, software development, and the many clients of Docebo gives him a unique perspective in solving problems and building solutions unique to each Docebo customer's requirements. Scott is always coding something new, and his current project involves working with Google's artificial intelligence engine to build an app that can prevent allergic reactions while traveling abroad.

Edward Wilfong
Solutions Engineer, Docebo
Edward Wilfong
Solutions Engineer, Docebo

Edward is a Solutions Engineer with Docebo. He has been in the software space since 2011 doing everything from Support, to Consulting, to Sales Enablement. This experience gives him a unique outlook on the entire client lifecycle, and allows him to provide guidance throughout a buying process. He strives not only to find the best solution possible, but to dig to the root of things in order to help make your business as efficient as possible. He also likes to keep your attention by sprinkling in movie references and self-deprecating humor - mainly around the fading hairline.

Panel: Sales Enablement Strategies That Pay Off

The performance of your sales team can make or break your organization’s bottom line. Providing them with the skills and knowledge they need to sell your products effectively, no matter where they are in the world, is critical to driving sales performance. Join this exciting panel of Docebo customers who are using the learning platform to support and empower their sales superstars and the tactics behind their success.

David Leung
Learning & Development Manager, Varonis Systems
David Leung
Learning & Development Manager, Varonis Systems

David Leung is the Learning & Development Manager at Varonis Systems, an organization that pioneers in data security and analytics, specializing in software for data protection, threat detection & response, and compliance. David originated from the sales engineering side of company when he moved into education 7 years ago, helping to shape its current education organization, while the company was in a state of hyper growth.

David greatly aided with the transition from ELearningforce’s SharePoint LMS to Varonis’ current Docebo implementation 2 years ago where Varonis currently supports an internal, customer and partner learning portal. When David isn’t working he is DMing a game of D&D, 3D printing or performing magic for co-workers & friends.

Matt Carter
Sr Manager, PS Consulting and Education Services, MobileIron
Matt Carter
Sr Manager, PS Consulting and Education Services, MobileIron

Matt Carter spent the first 20 years of his career working for a large Swiss based pharmaceutical company. During his time there he managed a global IT infrastructure and lead projects at many sites across the world. After completing a top corporate initiative to replace 35,000 sales laptops with iPads and an enterprise app store, Matt decided to join the MobileIron team and guide other large enterprises to become MobileFirst. Now, as a Senior Manager in the Customer Success organization, Matt leads the Professional Services Consulting team as well as the Education Services team. MobileIron has recently completed its implementation of Docebo and uses it to train customers, channel partners, and internal employees.

Erica LeBlanc
Global Enablement Manager, Logi Analytics
Erica LeBlanc
Global Enablement Manager, Logi Analytics

Erica LeBlanc is the Global Enablement Manager of Logi Analytics and is responsible for the sales and technical field enablement as well as leadership development programs at Logi Analytics. Prior to her role at Logi Analytics, Erica set the strategic direction of virtual learning for the global sales team of IP & Science business of Thomson Reuters. As an advocate of blended learning, Erica has led successful global implementations of learning management systems for multiple organizations.

Erica has an MBA from The University of North Carolina Kenan-Flagler Business School, and received her undergraduate degree in Business Administration from The George Washington University.

Nick Thomas
Head of Sales Enablement, Docebo
Nick Thomas
Head of Sales Enablement, Docebo

As employee number three for Docebo in North America, Nick has had the pleasure of seeing the company, its product and its teams grow over the last five years. Equipped with a background in systems analysis and design, he spent his first three and a half years with Docebo as an Account Executive, growing into the company's top performing sales person. He has since transitioned into a sales enablement leadership role, focused on empowering the company's 100-person sales team. Passionate about bringing technology and people together, Nick focuses on developing sales staff with the technical knowledge and soft skills necessary to provide Docebo customers with the best possible learning technology experience.

Defining Technology
Through A Human Lens

September 16-18, 2019, Atlanta, Georgia